Showing posts with label PR and Marketing. Show all posts
Showing posts with label PR and Marketing. Show all posts

Sunday, October 7, 2012

Obviously Greenwashing



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Sunday, September 13, 2009

Some Thoughts Behind Industry Conferences on "Greening"

I have been attending industry conferences for quite a while and I do agree that such events can influence corporations to change their ways, but change will be a very slow process. I am not sure what goes into the minds of managers who attend these events but deep inside they are still the same people who are just going for the usual bottomline. Stand alone projects such as energy conservation, waste reduction, etc. are useless if they are simply viewed as individual programs because it does not affect a change the overall corporate views of companies.

As an EMS auditor, I would rather focus on Top Management commitment and clarity of environmental policy rather than the number of environmental projects that a company churns out. Green conferences provide a venue for sharing best practices but the focus is more on technologies and projects that a specific company has proven effective within its own context but such fora must also not fail to provide frameworks for companies who are "lost" in integrating such programs into their sustainability agenda.

Oftentimes, this becomes the root of Greenwashing, because companies focus more on promoting specific projects and programs rather than their actual commitment towards sustainable development.  Third party verification to a certain degree is far more  effective than blatant ads in ensuring compliance to regulations and commitment to sustainability. However, current validation criteria is still not a perfect system of validation, reliance on scientific data on the impacts requires continues studies.

Green conferences are a good thing, but it will take a lot more of these to really change how things go about...

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Tuesday, September 8, 2009

Saving the Earth is a Balancing Act...It Needs A Lot of Thinking Before We Could Judge...

I have been to both sides of the fence, in my early days, I once supported Greenpeace-like civil society groups in their campaigns to eliminate the ills of the environment by eliminating the cause. However, just my luck when my first job was with a business school to do research on how companies can implement environmental management systems. After more than a decade, the business school paradigm did influence my way of thinking but the social action awareness is still there. My problem right now is how do I put the two together.

Stakeholders are important, they can be customers, the government, regulatory agencies or even our Friends of the Earth. Having a voice is important and fast food companies must consider the deeper meaning of their stakeholder's advocacy not just simply please them and give them what they want.  Just like the polystyrene dilemma, in effect, a new problem arose in term of effluent and air quality impacts within the vicinity of a fast food facility. Such is the impact of just simply trying "to please" a stakeholder rather submit themselves on a far more critical environmental due diligence.

Often, we see environmental managers strongly influenced by NGO pressure that they fail to consider that managing environmental impacts is implemented in a strategic framework....I remember a case when a fast food manager agrees to set up an NGO-recommended compost bins for a fast food store without due consideration to the existing HACCP-based food safety management system....well flies swarmed over the burgers...and it became bad for business.

The purpose of civil action is not to be simply pleased for a certain issue, it requires companies to take a more responsible approach in their strategies that environmental management becomes a core organization framework not just simply a fire-fighting PR agenda.

(Photo credits from Greenpeace)

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Monday, August 24, 2009

Locavores: Closer to Home

Is it colonial mentality that enables us to judge that imported is always better? Nowadays, the rule is imported is cheaper, especially if it came from India, China or Vietnam. But if we are told that a product came from Australia, New Zealand or Brazil, we might think otherwise, it might be better??? Where it came from is a relative term, how it came about is what matters.

When I think of Beef and Brazil combined, I think about the destruction of the Amazon Rainforest which leads to habitat loss of endemic species and loss of biodiversity and analyzing its impact further it will lead to climate change. In the Philippines, it is still not mainstream knowledge, but globally it is quite a concern and efforts by Brazil to claim sustainability in the cattle ranching industry is often criticized for being too greenwashed. The funny thing however for this case is the burger joint is not aware that it is proclaiming support against sustainable development. The truth is Beef from Brazil is Cheap and outsourcing beef from Brazil minimizes a burger joint's operating costs.


The globally expansive supply chain of the fast food is the reason why it is unsustainable. I once wrote that McDonald's insistence on the use of trawled Alaskan Pollack for its fillet-o-fish (even its insistence on carrying the Fillet-O-Fish in countries with little or no demand) not only causes impacts on the Bering Sea but also foregone benefits are accrued due to its failure to consider outsourcing fish from local aquaculture development in developing countries. It is only recently that I encountered the term locavore. If a carnivore eats meat, a herbivore eats plants, then a locavore eats local. Is localization an option for fastfood giants? However, this joint is closer to home.

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Wednesday, August 12, 2009

To Fast Food or Not To Fast Food

I don't feel comfortable writing fast food as part of professional background in my resume especially on top of it. Early on I know that fast food in general is not environmentally sustainable given its core operational nature and by now I realize my contribution is just going to be another futile expedition given the time I spent with the industry. I guess back then when I accepted this challenge, I thought I had this idealist sense that I can make some change, even a very little one and anyway they pay well at the corporate level.

The operation in the lower reaches of the hierarchy is too cost effective and unbearably hard (even demeaning) for someone like me, but it is this frugal efficiency that has raked so much profit for the fast food giants that is enjoyed in the corporate level.

In Donella Meadow's Thinking in Systems, it was emphasized that hierarchies are formed to serve the betterment of those at the bottom. This realization stretches your mind to think that the environmental problems or non-compliance of fast foods to regulations can also be attributed to the indifference of corporate policy makers to the situation of the people who does the dirty work. It is common sense to note that the dirt is caused by the dirty work and someone has got to do the dirty work somehow.

In my experience with the QSR, the environmental improvement suggestions by those well embedded in the corporate level are often out of touch with the actual people who are directly involved in the maintenance of the end-pipe operations since they are already comfortable in their positions at the top of the hierarchy and it is a lot easier to blame the "hit-man" at the end of the pipe. Oftentimes, these corporate suggestions does not even make sense, they try to integrate it with a promotional scheme rather than the betterment of those in the bottom.

When you assassinate someone with a hit man of course it is difficult to determine who is the mastermind unless you take the time to find out the motive. It might be a brutal metaphor about how industries pollute the environment, often out of site is out of mind and like any dictator who brutally orders the kill, they still proclaim their virtues (http://www.grist.org/article/2009-07-23-the-eternal-durability-of-greenwash)

In my interviews with lowly service crews, it is easy to see that they are open canvases and they just need to be aware to connect that what they are doing is causing all the pollution. It is this job-specific awareness that will teach these kids to gain integrity. However, marketing products, fun runs or other PR stuff are not interpreted by the lowly service crew as aid to helping the environment and conserve its natural resources but additional work and high volume stress.

The best gauge so far to know whether a fast food is really doing its part toward sustainable development is not to look at its promotional campaigns and sponsorship in environmental conservation efforts but to ask their lowly service crew about what their company has taught them on how to protect the environment. If they tell you that flippin' burgers can make you successful...that fast food has a long way to go regardless of what it has marketed itself in terms of their environmental stewardship efforts.

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Saturday, August 1, 2009

It just keeps on coming...

http://www.mnn.com/lifestyle/health/blogs/fast-food-gets-greenwashed
It takes a lot of research to know whether some claim are validated and verified!

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Friday, July 17, 2009

Executive Unawareness of Environmental Impacts

Most companies hire consultants to do their environmental programs for them. On the other hand they hire ad agencies or PR companies to promote publicity campaigns, while executives are just willing to pay as long as the proposal looks good on paper and does not affect the traditional bottomline.

In emerging economies, the choices for environmental consultants or PR agencies are still quite limited and more often than not, we rarely encounter agencies who are specialized for green campaigns since the market is very limited. Such contractors work mutually exclusive from each other.

In the west, to ensure truth in green advertising, the use of life-cycle assessment for environmental claims is undertaken (http://blog.green-consultancy.com/2009/03/26/no-room-for-greenwash-in-advertising/). The use of such environmental impact assessment methodologies have not yet taken off in the developing world since it is too costly and few experts know about the significance of such methodology in the EIA process. People still think that the process is heavily technical but product LCA can easily be done by following the simplified framework of of ISO 14040, however it takes time. A couple of years ago, I did some research on the use of ISO 14040 in application to the specifications and guidelines of ISO14001 with the proper guidelines and safeguards, any layman who is familiar with their jobs and products can do it, but it will take some time and a lot references on data of the actual environmental impacts. I'll try to make a simplified outline and post it next time.

Oftentimes, we work for frustrated executives whose time lines are not in line with achieving sustainable development. They always want the quick fix solution, like the picture I posted above, they see compliance problems as if they are mere cracks on the wall that just needs a little dab of putty and paint and anyway so far no company has totally closed business due to non-compliance with environmental standards. Anyway, national and local regulatory agencies greenwash themselves, right?

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